Terms and Conditions

At [Your Business Name], every cookie is baked fresh to order with love and care. Because our products are perishable and custom-made, we do not accept returns under any circumstances.

• Orders may be canceled for a full refund only if the cancellation request is made at least 24 hours before the scheduled pickup or delivery time.
• Once your order has been baked, packaged, or shipped, it is no longer eligible for cancellation or a refund.

• If there is an issue with your order (e.g., wrong flavor, missing items), please contact us within 24 hours of receiving it so we can make it right.
• We may, at our sole discretion, offer a replacement or credit for future orders in the case of proven errors on our part.

• Change of mind after pickup or delivery
• Dissatisfaction due to personal taste preferences
• Failure to collect an order on time

Thank you for understanding that small-batch, handmade cookies require careful planning and preparation. Your support allows us to keep baking fresh, delicious treats for our community.